Ratermann Manufacturing, Inc. Customer Service 1-800-264-7793 y Fax 1-800-264-7797 y Order Online at Web Store www.rmiorder.com 14B-16 FASTEST® WARRANTY, TROUBLESHOOTING Troubleshooting for Connectors, Warranty Medical CGA 540 Problem Short connection of connector to valve. Loose connection. Improper operation. Possible internal leakage. Gas leakage at initiation of filling cycle, leakage decreasing as pressure increases. Gas leakage increases as pressure increases. Gas leakage at connection of connector to valve. Recognized By Visual inspection of connection joint. Connector is loose despite proper connection. Visual inspection of connector. Connector difficult to operate. Continual sound of escaping gas. Continual sound of escaping gas. Continual sound of escaping gas Probable Cause Connector thread collets not expand- ing properly during initial hook-up to cylinder valve. Worn or damaged threads of cylinder valve. Damaged, deformed or distorted connector body, sleeve and collet threads. (a) Improper connection. (b) Side load to filling connector due to rigid supply line. Valve threads damaged. Seat area of valve scored or damaged. (a) Damage or worn connector sealing O-ring or damaged cylinder valve. Recommended Action (a) Visual inspection of valve. Replace if damaged or worn. (b) Disconnect and reconnect connector to valve. Be sure sleeve is fully engaged. If problem is unresolved, contact Ratermann Mfg., Inc. Replace cylinder valve. Remove connector from filling operation immediately. Return to FasTest to determine probable cause. (a) Terminate filling cycle and repeat connection. (b) Replace supply line with swivel and/or flexible pigtail. Terminate filling cycle and replace damaged or worn valve. (a) Visual inspection of connector O-ring. Replace as required. Recommend O-ring replacement every 1000 cycles. DuPont™ Krytox™, and Vydax® are registered trademarks or trademarks of E.I. duPont de Nemours and Company For use on medical o-ring seals such as the QF-H870 fill connectors or the QFT-540 connectors. Can also be used on medical fill racks for general lubrication. Part # KRY-GPL2032OZ Part # KRY-GPL2038OZ Larger sizes available upon request. Krytox GPL-203 Grease For our full line of Lubricant products please see section 33A Warranty FasTest warrants its products against defects in workmanship and materials for 12 months from the date of sale by Ratermann Manufacturing, Inc. or its authorized distributor. This warranty is void if the product is misused, tampered with or used in a manner that is contrary to FasTest® written recommendations and/or instructions. Ratermann Manufacturing, Inc. does not warrant the suitability of the product for any particular application. Determining product application suitability is solely the customer’s responsibility. Ratermann Manufacturing, Inc. is not liable for consequential or other damages including, but not limited to; loss, damage, personal injury, or any other expense directly or indirectly arising from the use of or inability to use its products either separately or in combination with other products. ALL OTHER WARRANTIES EXPRESS OR IMPLIED, WHETHER ORAL, WRITTEN OR IN ANY OTHER FORM, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY EXCLUDED. The sole and exclusive remedy under this warranty is limited to replacement of the product or an account credit in the amount of the original selling price, at the option of FasTest. All allegedly defective products must be returned prepaid transportation to Ratermann Manufacturing, Inc., together with information describing the product’s performance, unless disposition in the field is authorized in writing by Ratermann Manufacturing, Inc. WARNING: High pressure is potentially dangerous. Do not use Gas Filling connectors without first reading and following the operating instructions included with the product. Additional copies of all gas product instructions may be obtained from Ratermann Manufacturing, Inc. INTENDED USE/ MODIFICATION WARNING: FasTest gas connector products are ONLY intended for use with a specific CGA standard. Ratermann assumes no product liability if modifications are made to the product. If modifications are made, the product warranty becomes null and void. Non-Warranty Claims: FasTest gas connector products which are no longer covered by the original warranty period are subject to a flat rate charge for required product repairs. Flat rate charges will vary depending on CGA standard. Non-warranty connectors, returned to Ratermann for repairs, are subject to inspection to determine feasibility of repair. Contact Ratermann Manufacturing, Inc. directly at 1-800-264-7793 for non-warranty repair and maintenance requests.
